I believe in improving people's experiences of the world.
Design thinking is a process I use to identify the right problem to solve and then to validate solutions.
I help clients along a journey towards greater customer focus. Collaboration and co-design are the tools I use to generate innovation and increase value exchange between my clients and their customers.
Speaking of design
Customer centred design is a subject I enjoy to share. I speak on design thinking and instruct a user experience design course.